JUST BECAUSE YOU CAN, DOESN’T MEAN YOU SHOULD

At Dogs in the Park, we have two mottos.  The first is “It Depends..” It is on all of the staff uniforms to remind people that the answer to dog training questions are dependent upon many variables.  The second is less commonly said, but almost all of my students will eventually hear me say “Just because you can, doesn’t mean you should”.  I was reminded of this by one of my staff the other day.  She had been challenged by a colleague at school to train a dog to do a trick.  The problem is that the trick required the dog to roll back onto his very arthritic and dysplastic hips.  My staffer replied “Just because I can, doesn’t mean I should,” and she is right.  She COULD teach the dog to do the trick, but she shouldn’t because it will cause the dog more injury than not.

I have an exercise I used to do when I ran my fun-gility workshops.  Fun-gility is informal agility.  I would get out all the cavellettis (small light jumps for teaching dogs to take off and land smoothly; they are about four inches high), and place them as close together as they can go.  There is about four inches between each jump.  Then I ask all the humans to walk through the twelve or so jumps.  People with really big feet slide their feet in sideways, and people with little feet slip in between the jumps toe first.  One very athletic man in the last workshop danced through them like a ballerina on point, pronking up and down in the manner of a gazelle.  Once everyone has walked through these, I challenge everyone to go through as fast as they can.  The only person to every run through these successfully was the man I just mentioned-but he said afterwards it was really difficult and uncomfortable. 

Next I spread the jumps out so that each is one of my foot lengths wide.  Everyone expresses relief at the ease at which they can place their feet.  When they run through though, they are once again frustrated by the lack of room to solve the problem of where to put their feet.  Some people just take two jumps at once and then congratulate themselves on coming up with such a neat solution.  At this point I ask them; “Would it be okay if your dog chose to do two jumps at once if that was easier for him?”  Most folks who have been through the exercise reply that yes, it would be okay with them if the dog solved his problem that way.  If I were to ask someone who is serious about agility though, the answer might be different-the person might decide that the dog must take each obstacle one at a time, regardless of how uncomfortable that might be for the dog.  That brings back the statement of “Just because I can, doesn’t mean I should”.  Just because I can make the dog take jumps at an uncomfortable striding, doesn’t mean I should.

I come across this situation when I work with dogs with behaviour problems.  I have had clients with dogs who are noise sensitive.  I prefer to resolve problems like this by working below threshold, so that the dog is not being set off repeatedly.  When the dog gets to relax a little, they often become bolder and more willing to accept some noises they weren’t previously.  Recently, I was at a community event and I saw a little dog sitting terrified under her person’s chair.  I approached the person and told her that I thought her dog was afraid of the noise of the crowd, and the owner replied that yes, she was, but the dog had to accept that this was part of life and must get over her fears, and so she was brought out to as many noisy events as possible.  I bit my tongue but what I wanted to say was “just because you can, doesn’t mean you should.”  When it is my client who is doing this though, I try and help them to understand that just because you can, doesn’t mean that you should!

54380485 - border collie weaving through poles at a dog agility trial
It takes a long time for a dog to learn to weave properly and efficiently and when you want him to do so. Many dogs sort of learn to weave and they may go through the obstacle to your satisfaction, but that doesn’t mean they are truly ready to compete. This is the sort of “just because you can, doesn’t mean you should” situation that gets competitive trainers into a lot of trouble! Copyright: herreid / 123RF Stock Photo

 

I think we need to consider this carefully when we work with dogs and other animals.  We CAN make a dog go out in public when he is afraid to do so, but should we?  We CAN make a horse jump over a fence when he is physically uncomfortable, but should we?  We CAN make a child stand up in front of a group of people and recite Evangeline…but should we?  As trainers and teachers, we hold a very powerful position, and Just because we can, doesn’t mean we should applies to our jobs on a daily basis.  Just because we can make a student take a risk we are comfortable with when training our own dogs doesn’t mean we should make our students do so too.  Part of what we need to teach when helping people to train their dogs, is that just because we can, doesn’t mean we should.

Keeping “just because you can, doesn’t mean you should” in mind when you are training your dog can really help you to do two things.  The first thing it helps with planning your training.  Many of us have asked our dogs to participate in sports they don’t really have the skills to succeed in.  Often the dogs “fake it till they make it” and we feel like we are able to do the sport even if we haven’t trained for it.  This is the classic case of “just because you can, doesn’t mean you should”.  Better by far to teach your dog to do the skills and then participate in the activity. 

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We cannot tell what is causing this dog to be afraid for the pinned back ears, the giant pupils and the tense paws and muzzle all point to a dog who is being exposed to something he is deeply uncomfortable with. Here is a case of just because you can, does not mean that you should make this dog get close to whatever is freaking him out! Copyright: evdoha / 123RF Stock Photo

The second thing that “just because you can, doesn’t mean you should” helps with is acknowledging what the dog is struggling with.  If the dog is shy, let him leave when he has had enough.  If the dog is bold, don’t put him in situations where he is going to take risks that are dangerous to his health and wellbeing.  If the client lacks confidence, I don’t put them in situations where they are going not going to succeed.  Setting up for success means a lot more than just setting up to get the right answer, it also means taking into account that sometimes, the dog cannot or the human cannot do something and allowing them not to do that thing, all the while balancing that they need to be challenged sufficiently to continue to move forward.

 

 

JUST BECAUSE YOU CAN, DOESN’T MEAN YOU SHOULD

FOOD

Dogs love food.  Well, mostly dogs love food.  Food is such a contentious issue.  People don’t always like to use food in training, and often even when people do use food, they either don’t use it effectively or they struggle with a dog who doesn’t want to take treats.  In the training hall we often see people making all sorts of food errors, so it is time to write a blog about how to use food.

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Most dogs really love food and spend a lot of time thinking about it. When food isn’t working in training, there are often things we can do to help!

The first issue we see is the “switcheroo”.  The switcheroo happens when a dog hits early adolescence and growth slows down.  Most families get a young puppy and are astounded at how many calories that little perpetual motion machine can suck back.  Let’s say that a pup is 3kg when he comes home, and he is eating one scoop of dog food in total each day.  Within 6 weeks that puppy is now 10kg, and eating three scoops of dog food each day!  Skip forward another two months and the puppy is 20kg and eating five scoops a day, and then 8 weeks more and he is 30kg and eating 7 scoops a day.  This brings our pupster to about 7 and a half months of age and all of a sudden Fido stops eating.  In a panic, the average family goes out and spends a pile of money on a different bag of dog food and Fido resumes eating.  A week or so later, Fido goes on strike again, and the family spends more money on a third brand of food.  Fido resumes eating and two weeks later goes on strike.  At about this point, Fido who should be 35kg is a solid 40kg, and has become a picky eater, and the client tells me in class that Fido won’t work for food.

So what is really happening in the “switcheroo”?  Often what is happening is that Fido has stopped growing and doesn’t need 7 scoops of dog food!  When you change dog foods, novelty will get Fido to eat again, but he doesn’t really need all the extra calories, so a week or two later, he self limits his food and you worry that he isn’t eating enough.  You switch again and the novelty entices him to eat for a bit and then he hits another point where the calories are just too much and he stops eating again. 

So what happens to food training when the old “switcheroo” is at play?  Often the dog stops wanting to work for food because he is already getting far too many calories in his bowl.  The first thing that I do is check with the family to make sure that there is nothing going on that would indicate the need for a vet visit.  I do a quick visual inspection of the dog and feel his ribs to see what his body score is.  The easy way to tell what your dog’s body score is would be to first feel your dog’s ribs and then find the part of your hand that is most similar to your dog’s ribs.  Use the pictures below to determine if your dog is overweight.  If your dog is overweight, but everything else is normal; he is drinking and exercising and toileting normally, then the first thing I would do would be to feed a bit less food in his bowl.  Dogs love to eat, but they are also usually really good at self regulating when they get overweight and then they get fussy about the treats they want for training.

Usually with an adolescent dog who has had several different foods because he has become picky, we see his appetite normalize and his willingness to work for regular food return when we remove some of the calories from the bowl.  This is the easiest situation to resolve when it comes to food and training.  Once you figure out how much your dog should be eating, take the total amount for the day and divide it by three.  Feed 1/3 at breakfast, 1/3 at dinner and save 1/3 for training class.  Let’s look at my German Shepherd Eco as an example. 

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There are so many options when it comes to feeding your dog and it can be tempting to just change foods if your dog is not eating reliably. If your dog is already eating a quality diet, consider trying decreasing the quantity of food that you are putting in the bowl before changing the diet. If your dog is not on a good diet or if they have a medical issue, you should talk to your vet before changing your dog’s diet.

When I got Eco at 7 and a half weeks of age he ate a whopping 2/3 cup of kibble each day.  Total.  By the time he was 12 weeks he was eating 1 ½ cups, and at 16 weeks he was eating 2 ½ cups.  His intake steadily increased over the weeks and months until at 7 months he was about 40kg and was eating a total of 12 cups a day divided into four meals, and he was a lean, mean fast moving doggy machine.  I remember thinking at this age that I sure hoped he would slow down soon as I was going to go broke feeding this dog!  Predictably at about 8 months he started to skip a meal.  That meant that all of a sudden, he went from eating 12 cups a day reliably to eating 9.  Whew!  That was cheaper!  I started to feed three meals a day, but instead of feeding three cups per meal, I fed 2 cups per day and kept 3 cups aside for training.  At about ten months of age, Eco started to pretty reliably skip one of his three meals each day, so I took another three cups of food out of his daily ration, which brought us down to a much more reasonable 6 cups per day, and divided that into three, making 2 cups per serving, Eco went to two regular meals and two cups set aside for school.  By the time Eco was four he was normally eating about 4 cups of food a day, and just got a few treats in class.  Mostly in class at four, he would work for play.

The next thing I have seen in class is the dog who will only work for ultra high value treats.  A number of things can be at play there.  The first of them is that when the dog is very stressed or overwhelmed, he cannot eat.  This should not be a surprise; the same happens to people too.  Consider what it might be like to be in a car accident and then have someone offer you a nice dinner.  Most of us would find that situation too stressful to allow us to enjoy eating.  The same thing can happen when the dog is extremely excited, and that is also true for us.  Most of us don’t feel like eating when we are engaged in something like riding a rollercoaster.

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Both of these ladies are really excited. One of them is happy about her excitement and the other lady is a little more concerned. Neither of these ladies would probably want to eat a sandwich if I were to offer them one, because when you are really excited, you are not really interested in food!

Other things can contribute to dogs only wanting to take high value treats too.  When your dog comes to class overweight, they are going to be really picky about what they will take as treats.  Similarly, if he comes to class right after eating a large meal, he will be willing to take dessert class treats, but not lower value treats.  One thing that people often try is to completely deprive their dogs before class.  This can backfire too; often dogs who have been deprived enough can be so deeply focused on any food at all that they cannot even think.  It is far better to feed more sensibly, and come to class with a dog who is neither overweight nor completely deprived. 

Dogs definitely have preferences, and there is a lot of value to knowing what your dogs prefers.  I have worked with dogs who do not like liver and making a dog take a treat he doesn’t want works against you as a trainer, even if it is a treat you want your dog to like or if it is a treat you think your dog will like.  I have also worked with dogs who like really unusual things like cooked squash, raw celery or blueberries.  When I have a dog with strong preferences, I often rank the treats.  When I know for instance that a dog likes liver best, and then rollover and then cheese and then bread and finally kibble.  I will sometimes take some time to teach the dog to take lower value treats.  Working in a low distraction environment I will offer the dog his lowest value item.  If he takes the treat, I reward him with the next value treat.  In this case, I will offer kibble.  If the dog takes a piece of kibble, then he gets a piece of bread.  I then offer the dog another piece of kibble.  Most dogs will look longingly at the bread.  Hold out.  If the dog takes the kibble, he gets another treat but THIS time, he gets the next level up; so I would feed him some cheese.  Next I will offer him another piece of kibble.  He will likely look out for another piece of cheese.  Hold out.  When he takes his kibble, he will get the next thing on his list; in this case the rollover.  Then offer more kibble again.  When the dog takes the kibble he gets his top value treat; in this case the liver.  I keep working with the dog offer kibble to get a better reward.  I keep working on this until the dog will willingly take a low value treat regardless of the situation, in the hopes of getting a better treat.

Perhaps the most common error I see in the training hall is reinforcing every single behaviour without any differential between good iterations and not so good iterations.  If you ask your dog to sit and he lies down, and you give him a treat because he did SOMETHING, anything, you are in fact teaching him that trying random behaviours is really valuable, but it doesn’t teach your dog that when you say sit, you mean sit, or when you say down, you mean down.  You can actually use treats very constructively to teach your dog the difference between a really, really valuable behaviour such as a fast, accurate sit, when you ask the first time, and a slow reluctant sloppy sit.  To teach the difference between a fast snappy sit and a slow casual sit, you can simply choose to reward the best sits to reward with the favourite treat, and then reward the sloppy undesired sits with a low value treat.  Dogs can learn really quickly that a good sit gets a good treat, and a poor sit gets a less preferred treat.

 

Dogs also need to learn about self control around food before you start training.  If your dog thinks that if he can see the treat, he can have the treat, then he is going to have a harder time learning to get the treats by doing something to earn them.  I like to start all training by teaching the dog to control himself around food (https://mrsbehaviour.com/2015/11/12/the-dog-controls-the-dog/ ).  Once your dog has learned not to snatch treats as soon as he sees them, you can start to use your treats much more effectively.

As with many tools, treats are a good servant but a poor master.  When used well, food is perhaps the best way that you can teach a dog.  When used poorly you can teach your dog all sorts of bad habits. 

FOOD

THE TOLERANT DOG

Over the past six weeks, I have worked with a number of families with dogs who have finally put down their paws and said “Enough!  I don’t like that anymore.”  In each case, the families were astounded that their previously kind and calm dog snapped.  I hear things like “he always let the kids do that before” and “he never minded when I did that until now”.  And in every single case, these dogs have been asked to tolerate things that I would not expect the dog to like.

In one case, the dog snarled at a child in the home when the child bounced off the couch, on to a foot stool, and the over the dog, and finally onto the chair beside him.  It turned out that this bouncing game had been going on with the child for an extended period of time and the dog had not protested the first ten or eleven times she did this.  The parents were astounded when the dog finally snarled!  I asked the parents if they wanted their child to behave this way in the house.  “No” they admitted, but they were still upset that the dog had reacted the way that he had.

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This interaction is calm right now; the dog obviously understands that he should not chase the children.  This dog is very tolerant!  As long as dad keeps track of the excitement level and intervenes before things get out of hand, this is likely quite a safe situation.

 

Copyright: <a href=’http://www.123rf.com/profile_stockbroker’>stockbroker / 123RF Stock Photo</a>

 

I think back to my own childhood and the rules we lived by.  Running and bouncing in the house was not allowed.  Tormenting animals meant that we would get hurt and if we were scratched, bitten or knocked over by the dog, the first question was “what did you do to the dog?”  I am constantly amazed that the attitude has shifted from “what did you do” to “why did the dog respond”.  It seems that in the face of tolerant dogs, people have forgotten that some of the time, the behaviour we see in dogs is the result not of a flaw in the dog, but of what we ask the dog to put up with.

When you live with a tolerant dog, you can come to forget that the dog has very real feelings about what happens to him.  One of the things that I constantly hear is how important having animals in our lives is because it teaches us empathy and to consider the needs of others.  When we live with tolerant dogs, we may actually learn that we can push harder than we should because these dogs will put up with behaviour that we should not expect them to put up with.

I regularly see tolerant dogs being asked to put up with highly aroused children or dogs racing around, with the expectation that the dog in question will remain calm and collected while this is happening.  If I had a nickel for every student who said to me that they arrive in the dog park only to have their dog lose his marbles I would be moderately wealthy.  I often wonder if folks remember being six and arriving at the park and remaining calm and relaxed while watching the other children running around and playing tag!

Although I require my dogs to show self control before letting them off leash to play with other dogs, I don’t expect that they would do so without help from me.  Self control is a learned behaviour, not a naturally existing one.  If you want your dog to exhibit self control you need to keep in mind two things; first-what have you taught him about self control, and second-how much excitement is he being exposed to while being asked to exhibit this self control.

If you take your dog to the dog park, and you are 100 meters away from the dogs who are playing and your dog spies the active exciting play, it is reasonable that most dogs can disengage from the fun they see and attend to you, even if they haven’t had much training.  Stand and wait till you get spontaneous attention, and then take your dog off leash and join the fun!  You will be teaching your dog that self control is the key to getting to participate in the fun.  Take that same dog into the middle of the game and hope for that same level of tolerance, and you are going to find that you have a highly excited monster on your hands.  Just don’t!  You can eventually do that if you practice diligently and increase the difficulty very slowly, but it isn’t something that will just happen

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This dog is obviously interested in what is happening on this side of the fence, but he is not going to get into trouble by being asked to tolerate behaviour towards him that is inappropriate!

Copyright: <a href=’http://www.123rf.com/profile_irinafuks’>irinafuks / 123RF Stock Photo</a>

This lesson applies to racing children too.  For the most part, I don’t want my dogs to run with kids.  I have large physical dogs who think nothing of hip checking one another, or grabbing each other by the neck while they run and race.  When there are children running around, I put my dogs in their crates, or if I have taught them to, I ask them to lie down and stay.  They are tolerant, but it is not worth the risk to the children to expect that they would not hip check a child with whom they were running.  It would most likely be a completely benign event, but 50kg of running dog can flatten a toddler or even a primary school aged child.  That is not fun for anyone.  And if the child charged my dog, I would not be surprised if my dog grabbed the child; why wouldn’t he?  Charging is a rude and dangerous behaviour, and my dog doesn’t want or need to get hurt; he will quite likely protect himself.  If I have put my dog in a down stay while children run, then I have made an agreement with my dog that I will prevent children from disturbing him and I am very strict about how close I allow play to come to my dogs.

It should be remembered tolerant tiny dogs can easily get in trouble too!  I have seen dogs tripped upon, stepped on and inadvertently kicked when they are walked through crowds.  When they are resting, people often pick them up resulting in dogs who learn never tot relax in the presence of people they don’t know and trust.  Tiny dogs are often not terribly tolerant in part because they never get a chance to be.  You can help these dogs by being aware of what they are doing, and what happens to them.

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This sort of interaction can make it hard for a tiny dog to remain tolerant.  The dog doesn’t have a choice about interacting because he is being held with all four feet off the ground and he is really being good about the fact that he is being dangled.

Copyright: <a href=’http://www.123rf.com/profile_morganka’>morganka / 123RF Stock Photo</a>

Dog bites are rare, but they do happen.  One of the things we can do to help prevent dog bites is to ensure that the people around our dogs treat our dogs with respect and dignity.  We can set and enforce boundaries with those who interact with our dogs and help our dogs to move through the world in peace.  When a dog is tolerant, he will often put up with things that he should not have to, but we can help.  When I am in public with my dogs I am really clear about the things that I allow to happen to them.  I don’t let strangers just touch them, or scare them or get in their space.  I don’t allow children to play with my dogs like they are inanimate toys.  My dogs are really tolerant of a wide variety of bad behaviour in humans, but I do my very best to help my dogs stay tolerant by not making them put up with bad behaviour towards them.  I would encourage everyone to do the same.

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THE TOLERANT DOG

A TIRED PUPPY IS A HAPPY PUPPY…OR IS HE?

Originally published April 2013

One of the platitudes we hear over and over and over again in dog training is that a tired puppy is a happy puppy.  When I think about being tired, I think about that feeling of having lots to do and not enough time to get it done, of deadlines, of the desire to do more but the inability to do so.  Or I think about the end of a work out, where I just want a shower and to be left alone.  I don’t think about tired when I think about content.

Don’t get me wrong.  Exercise is an important component of good health for both us and our dogs.  Reasonable amounts of exercise that is.  Yesterday I took my horse out to exercise her and she was very full of herself.  We went to a new area to her, and I got out my longe line and asked her to walk in a circle around me.  This is a very common way of exercising horses and my mare is very familiar with it.  In a new place though she was very spooky and nervous and when a truck rumbled by and blew its horn she took off.  She galloped around me for a solid ten minutes, and that was before we even got really organized.  After her spook, I worked her in the other direction so that she would not get stiff on one side, and then I walked her for about twenty minutes to make sure she would be properly cooled out.  With horses we have to be very careful about keeping them properly limbered and properly warmed up and cooled out and when a spook like this happens we often end up exercising a horse more than we would prefer.  At the end of her work out, Kayak was very tired.

Today when I brought Kayak out for her daily work out, she was very subdued.  She was loose and moving well, but she was obviously tired out from yesterday’s work-out.  Today I worked her very lightly because although a tired horse can be an easier to handle horse, a tired horse is also a horse more prone to injuries.  This is true of all athletes, horse, human and yes, dog.

Often when I talk to people about the behaviour problems they are having, an interesting pattern has developed for the dog.  As a young pup, the people would see the puppy get the zoomies and thinking that their puppy needed an extra walk, they would take the puppy out for progressively longer walks.  Very quickly, the zoomies move out of the realm of an emotional response to being over tired to an operant way to get more walks.  It takes very little time for a dog to learn that racing around results in a walk.

As the puppy grows, so does his stamina and then next thing that often happens is that the puppy develops a lot of stamina.  A young Australian Shepherd is perfectly able to run hard for most of the day, regardless of the effect on his future health.  This is an active breed that was intended to move large numbers of sheep for hours on end.  The race between stamina and the amount of exercise that a young dog can absorb becomes a vicious circle where the human gives the dog exercise, and then the dog is naughty and the human gives the dog more exercise.  It is not just herding dogs like the Aussie either; I have seen this happen in spaniels, retrievers, and working breeds.  If your dog comes from a genetic background where he needed to be active, then the more exercise you give him, the more exercise he seems to need.  Furthermore, if you have been exercising your dog whenever he seems restless, you are inadvertently creating a dog who will need more and more and more exercise.

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Attempting to exercise a dog into fatigue who was bred to do this for ten hours a day is an exercise in frustration for families, but likely also for their dogs.  Copyright: <a href=’http://www.123rf.com/profile_kitzcorner’>kitzcorner / 123RF Stock Photo</a>

Often the next stop on the journey of exercise junkie is dog day care.  There are great dog day cares out there, where the dogs have structured days that include rest periods and down time, but a great many dog day cares are one revolving door of activity, activity, activity.  One of my clients came in after his dog was dismissed from daycare because he was aggressive to the other dogs.  The daycare would not permit a video to be made to determine what exactly was going on, however from what we can determine, the dog would arrive around 7 am and more and more dogs would arrive until about 10 in the morning.  As the dogs arrived they were permitted to race into the day care and plough into the play group.  From ten till about two in the afternoon, these dogs would be a more or less stable group, but any time they settled down to rest, a staffer would go out and get them moving.  At two in the afternoon, dogs would start going home.  By five when my client would pick up his dog, his dog was exhausted.  When we added this dog to our play group, it was really clear that he didn’t mind rough play at first, but over time, as he tired, he would begin to build a bigger and bigger space bubble around him.  By keeping his play sessions short and not permitting him to play when he was tired we resolved a good chunk of this dog’s problem.

The allure of the dog coming home tired is very attractive to many owners of young dogs, but if the day care doesn’t make sure that the dog gets down time and rest time, then you can be contributing to a dog becoming an exercise junkie.  This leaves us with two questions.  The first is “How much is enough” and the second is “When should you exercise the dog”?

The answer to how much is enough is completely dependent on how much you think you can live with.  If you cannot live with a dog who needs 5 hours of hard exercise a day, then don’t start building up your dog’s exercise tolerance to that level.  I have a colleague in Sudbury who is extremely active with her dogs; she does sledding and hiking and biking with her dogs, and she could live with dogs who are able to tolerate five hours a day of hard exercise.  This is not typical of my students though.  If you cannot tolerate this level of exercise, then don’t get your dog up to that exercise.

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When a dog starts exercising stressed, he is going to also be stressed during exercise at least for the first while.  Look at this guys’ rounded eyes, pulled back ears and pulled in tongue.

There is a minimum though; dogs do best with at least an hour a day of off leash hiking with their people.  Not all of us have the luxury of this, but that is likely the optimal for most dogs and it is doable for more folks, so as a middle of the road guide line, an hour a day off leash is a good amount of exercise.  When you cannot give your dog this, you can substitute things like walking (not bounding!) up and down stairs, training games that involve searching for specific items or treats or learning new tasks.

The second question of when to exercise your dog is an interesting one.  If you exercise your dog at the same time each and every day, you will create a situation where your dog anticipates exercise and becomes difficult to handle because of that.  As the moment of exercise approaches, the dog becomes increasingly aroused and excited.  If you then exercise your dog he will learn that being excited and aroused predicts a walk.  When nothing else is going on, he will behave in an excited manner and then you will eventually respond by giving him that walk.  Although you may be planning your walk at a specific time, your dog may begin to think that his excitement is what produces the walk instead of the other way around.

On the other hand, if you walk your dog more or less randomly, he will begin to tune into your subtle cues that a walk is coming and you have exactly the same issue that you might in the event that you walk your dog at the same time every day.  Putting down your reading glasses and picking up your phone means that you are going to go for that greatly anticipated walk.

To avoid these common walk problems, there are a few things to do.  First, understand that puppies under 12 weeks who zoom around like small jets are probably tired and need a nap, not another walk.  When you see this behaviour, call your pup, put him in his crate with a kong or other appropriate chew and let him be for a while.  After twelve weeks you can start to give your puppy more exercise and start to build towards a level of stamina you can live with, while meeting his minimum needs for exercise.  If you have an older dog who has the pre-walk fidgets, use that as an indicator that you need to crate him till he settles down too.  When the dog is settled, you can take him out if appropriate.  We find that most young dogs conk out pretty quickly and take a nap.  Older dogs can learn that being silly and excited in the crate does not open the door.

Once you have broken the cycle of being excited and aroused before the walk, establish a routine before your walk.  Start out by teaching your dog to lie down.  Lying down is a calm and controlled position.  When your dog is down, feed him treats, one by one and then work on being able to move around the room, while he stays.  If he breaks the stay, just re-cue him and work with him on staying in a down position for ten minutes.  At about the ten minute point (sometimes 9, sometimes 10, or even 11 minutes), call your dog out of the down position and go get ready for your walk.  Work up to being able to get ready for the walk while your dog is down.  If he gets tense or excited (you will notice ears and eyes perking up), then keep working on the stay, continuously feeding as you move things around and get ready to go.  When your dog is relaxed, actually calm, that is when walks will start.

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This dog is ready to go for a walk.  He is calm and he is showing us that his face and body are relaxed.

If you work on this regularly and reliably, then what you will get is a dog who is calm before walks.  If you only walk your dog when he is aroused and excited then you are only going to have a dog who is aroused and excited, and that is not much fun to live with.  A tired dog is a tired dog.  A calm dog is usually a happy dog.

A TIRED PUPPY IS A HAPPY PUPPY…OR IS HE?

Normal

Originally Posted Sunday, October 30, 2011

I am very fortunate to see a good many dogs in my day to day life, but not all of them are normal.  There is for instance, my own very intense, military lines German Shepherd.  Nice guy.  Not really normal.  Or my Chessie.  Another nice guy.  Also not normal.  I have an intern with me these days; nice lady, with a very normal Keshond.  In fact he is pretty much the only normal dog I know at the moment.  I also have a six month old lab and a four month old German Shepherd in the house who aren’t normal either.

All of the “not normal” dogs I have really ARE normal, in the context of what I do.  Eco, my GSD, works his behind off for me doing sport.  He would be equally happy as a police or military dog.  He would be a menace as a house pet.  D’fer, my chessie works hard taking care of me as a service dog.  Similar to Eco, he would not make a very good pet.  He is altogether too intense and active to make a good house dog.  Unless you would like to know when you are anxious, and when you should take your meds and when you should get up in the morning.  These dogs have responsibilities, and they thrive on their work.

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Eco is not really normal. He is a little more than 48kg of love of life and how many bad guys can I chase. He is not “normal” in that he has been bred for an extreme form of work. In my house he is really happy but he would be unlikely to be happy in most pet owner’s homes because he is such an extremely active, interested, keen and excited dog who really likes to work. Photo copyright Sue Alexander 2010

Widget the six month old lab is a service dog in training.  He does pretty intense training on a day to day basis, and he is also doing public access training regularly.  He is a pretty responsible guy all things considered.  He might make a good pet for someone who desires to have brains and enough energy to run a nuclear submarine in one loving package of chocolate Labrador.  Friday is also a service dog in training; she is 16 weeks old and keeps us on our toes.  She has just started doing public access visits too.  I don’t think she would be happy as a pet though; just not enough structure or training or exercise for her taste.

All my dogs are pretty far off of normal.  That is just fine for me as I know that each has strengths and weaknesses, and I play to their strengths and avoid their weaknesses.  That does not always work out for my clients.  My clients in the Good Dog program come to me with dogs who are not normal too; often though, the people they live with don’t recognize that their version of not normal needs some special handling.  One of the most important questions that I ask myself as a behaviour consultant is “Where would this dog be “normal”.  Today I met a sweet little dog who would be very normal as an only dog on a quiet mountain farm where she did not have to meet anyone new, or any new dogs, or climb any stairs.  Preferably in an open concept house.  The dog currently lives in a busy two story home in the middle of town.  My job is to make the compromises so that this dog can find a peaceful way to live in an environment that is alien to what he would like to live in.

In my mid twenties I worked for the federal government.  I was an agriculture inspector.  I was not a very good agriculture inspector and I didn’t like the work.  In fact I hated the job, and in that job I was extremely NOT normal.  I ended up on stress leave and when I got back, the federal government did me a huge favour.  They fired me.  They decided that I was just not the right person for that job.  I feel very lucky that they fired me; I didn’t want to do the job, I wasn’t good at it and I didn’t know enough about myself at that point to do something other than that job.  I felt stuck, like I didn’t have any choices.

For many of the dogs I meet, they grow up understanding one reality, and end up plonked down into another.  They may have the genetics to do one job, and be stuck in another.  When we look at what “normal” is for a particular dog, we can often figure out what compromises we can make to make the situation “normal” for that dog.  Unlike me, they are unlikely to get fired and end up in a better situation.  When we start to look at what would be “normal” for our abnormal dogs, we start to be able to find middle ground where we can start from.

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This is a Keeshund. In Canada, they are pretty happy and normal. In the southern United States, they are not terrifically normal! Copyright: isselee / 123RF Stock Photo

Where we can make the biggest difference in the lives of dogs is to think about what “normal” looks like in your life before you choose your dog.  Does your normal include a lot of people?  Because if it does, then no matter how much you like that guarding breed, his “normal” isn’t going to be the same as yours.  If your normal includes lots of hunting and fishing and camping, and you love the look of a greyhound, you and the greyhound are going to each have to make some serious adjustments to make that work out.  The greyhound is not going to enjoy river rafting even if you do get a life jacket on him.  And you are not going to enjoy hanging out indoors when it gets cold and rainy.  Your normal is the best place to start when you are thinking about what kind of a dog is going to fit into your life.

My intern’s Keshond is an interesting example of normal.  He is normal at the moment.  In Canada.  In the fall.  At home, in the southern United States, he really is not normal.  There, for nine months out of 12, he is not normal.  He is hot and uncomfortable in that incredible coat.  In order to live there, his people keep the air conditioning turned down as low as they can tolerate it and they walk him only at night.  And interestingly, her most recent dog is not a Keshond.

Normal

RATED R

Originally posted Sunday, May 19, 2013

My dad had a method of rating movies. G movies were good. PG movies were pretty good. R movies were Rotten. XR movies were extra rotten. And when it comes to dog behaviour one of the behaviours people often struggle with are the R rated behaviours; any sexual behaviour and especially humping. Humping seems to be the equivalent of a full frontal nudity scene in a movie; it is at that point where people seem to reliably exhibit one of two reactions; utter fascination or total revulsion. I will warn you now, that if you are squeamish and you don’t want to read about sexual behaviour in dogs, the time to stop reading is right now, because this blog is all about….humping.

Let’s start at the start with the fact that humping is a normal behaviour. Some dogs seem to do more of it than others and some dogs don’t seem to do it at all. Dogs who do it, do it regardless of if they are intact or neutered, male or female. It has nothing to do with dominance. The target can be an object, another dog or a human. Or the cat. And pet owners seem to be endlessly fascinated by it, talking about it, observing it, describing it and ascribing motives to it.

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Humping is a normal behaviour and it doesn’t matter how big or small the humper is, or the humpee!

Dominance is the term used to describe the hierarchy between two or more individuals of the same species when there is a limited resources. I have observed dogs humping in a very wide variety of contexts and I have yet to see a dog use humping to gain access over a resource. You could argue that the humper has control over the humpee, but in my experience, if the humpee doesn’t want to be humped they have very clear ways of explaining that to the humper. If the humper doesn’t listen, then other dogs will often come in to the rescue of the unwilling recipient. Not always, but often. Just this weekend, we are boarding a neutered male who spends much of his time trying to hump our intact bitch Friday. She is due to come into heat in about three months, so he isn’t trying to breed her, although neutered males will breed a bitch in heat. Furthermore, there is an intact male turned out with the neutered male and Friday, and he just doesn’t care that much. Friday will sometimes stand and allow him to hump, and the intact male will sometimes sniff the two of them if they are standing still, but most of the time, Friday uses a different tactic to keep this neutered male from bothering her. She likes to trot just fast enough to keep lover boy on his toes; just when he thinks he can get up on his hind legs, she darts out of his way. Yes, she is a flirt. Today at about three in the afternoon, she must have had enough, because she started running really fast whenever he approached, and when he tried to mount her while she was getting a drink, she turned around and pinned him to the ground. She was really clear when she was done playing the hump me game.

So consider this. The humper got nothing. Friday got a lot of exercise, but she is a very fit, young athletic dog and she wasn’t showing any signs of stress through the 36 hours or so (not continuously; she had turns in the house, and in her crate and out with her normal buddy) that the guest dog spent trying to hump her. When she had enough she explained very clearly to this dog that the game was over and interestingly, he respected that and stopped humping her. The intact male, the smallest of the three dogs didn’t care that the neutered male was humping the intact bitch, and he spent most of the time outside hunting grasshoppers and looking at the horses through the fence and sometimes playing tag with Friday and trying to get her to speed up enough to chase him. How could this be dominance, when the definition of dominance requires that there is some gain for the winner? Could it be that this interaction might possibly have simply been play? That is what I suspect it was. And often that is what I think we see; humping as a normal part of play.

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Here a spayed bitch is humping an intact bitch who is tugging with a neutered male.  This is a completely normal behaviour.  The intact bitch’s ears are pinned not because she is stressed but because she is using her jaw, head and neck muscles to tug with the neutered male.

 

Puppies may start showing this behaviour as early as 4 weeks in the litter. If mom is involved with the litter she will often teach the puppy what is an appropriate amount of humping, who and what they can hump. If the pups have been separated from their dam too early, some pups get to hump without interruption, and they can carry this behaviour further than we might like them to. If your pup is humping and in a puppy class, his classmates will help him to learn who, when and where he can hump, provided they are permitted to do so, and the humans support the humpee if he or she is asking for the humper to stop. A simple delta signal, or warning that says to change behaviour or face the music can help a lot. We say ‘that’s enough” if we feel a youngster is over doing the humping. If he stops and does something else, we allow him to continue playing. If he continues to hump in spite of the recipient asking him to stop and in spite of our warning signal, we say “too bad” and pick the pup up until he settles down and then we return him to play. In general though, the pups do a pretty good job of teaching one another when they should and should not be humping one another.

We often see this behaviour in the context of dogs who are very conflicted and aroused. When they are stressed and uncertain about what to do, we may see dogs humping one another, us or their toys. One of the easiest things to do about this is to address the underlying stresses that the dog is experiencing. This is a prime example of a situation where you really want to take care to use non confrontational training; if the dog is aroused and conflicted, then confronting the dog with an unpleasant consequence is only going to increase, not decrease the stress.

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Here is a humper who is clearly conflicted in some way; his facial expression is not relaxed and his humping is likely a response to just not being sure what to do.  Contrast his expression to that of the humpee who is fairly relaxed in his facial expression.  Photo credit:  Paul Shelbourne, Urban Dog.

There are a few dogs we have met who appear to have a sign tattooed to their hind ends that say the canine equivalent of “hump me, I’m Irish”. Like the human kiss me tee shirts, these don’t seem to be worn by the more confident outgoing dogs. We used to have a dog who boarded with us several times a year and no matter who we put him out with, or walked him with, he would get humped. The only reason he wasn’t humped in our living room is that we have a strict “take it outside” rule for humping that all of our resident dogs completely understand. This dog didn’t seem to mind, and in fact, when other dogs didn’t hump him, he would often throw his hind end into their faces. One of my assistants hypothesized that this may have been his particular way of asking other dogs to play with him. Whatever the reason, he didn’t seem to mind, and we didn’t interfere. This dog never had trouble working with any of the other dogs, including those who had humped him when loose together.

Dogs don’t just hump one another; they also hump things. About ten years ago, a veterinarian I worked with asked me to visit one of her patients in his home. At 9:00pm every evening, just after the kids went to bed, the dog was suspected of having seizures. Video cameras were much less common then, so she asked if I could drop by and observe for her and tell her what I saw. The dog lived in my neighbourhood and I was happy to oblige. I arrived at about 8:30 and the couple greeted me at the door. The kids were at a neighbour’s and we had the opportunity to watch this dog in action. The dog was a two year old neutered male maltese. I asked a bunch of questions and it turned out that this dog had a very extensive ritual that he went through before the “event”.

At 8:45, he would begin to pace and pant. He would get gradually more and more excited, and then he would start jumping against the cupboard door where one particular special toy was kept. I asked what would happen if they didn’t get the toy out. He became dangerously aggressive towards whomever was nearest. Dominance? Nope, they aren’t the same species. Let’s call this what it is; dangerous, obnoxious, rude behaviour that had been put on a reinforcement schedule. In other words, the family had taught the dog that by being aggressive he could get his toy.

At about five minutes to nine, the couple opened the door, got out a stuffed bear and gave it to the dog. The dog grabbed the toy and ran to the living room couch, jumped up and began to hump away like crazy. The husband started to get quite upset; “see”, he asked? “See, he is having a seizure!” Gently I tried to explain to them that the dog was masturbating and was very good at it. The husband turned beet red and the wife began to laugh. She was nearly hysterical with her laughter. I was left trying to “normalize” the information I had to share about normal behaviour in neutered males, but the more I explained the more the woman laughed, with tears eventually rolling down her cheeks.

About seven minutes after he started, the dog was finished and he relaxed, jumped off the couch and went to lie down in his bed and we were able to talk again. The husband was still fairly tense, but the wife kept breaking into giggles. What was so funny? Well, it turns out that at Christmas the past year, her uncle had a video camera and had taken film which he was showing around his seniors home in Florida, with the residents baffled at what the fluffy little white dog was doing to his bear.

In dozens if not hundreds of species, animal behaviourists have observed masturbating in both males and females. Kagaroos? Yes. Horses? Yes. Bonobos? It is pretty much the single most common behaviour they show, both in captivity and in the wild. And yes, domestic dogs masturbate. The solution I suggested and the family chose to take up was to do some obedience training at about twenty minutes to nine in the evening each night and then give the bear to the dog in a quiet private room. As a friend of mine told her five year old daughter-“that is something special we do by ourselves with the door closed.” As a side note, discussing this with the family it turned out that they were so afraid that the bear might be lost or damaged that they had gone to the petstore and found out where the bear was made, and special ordered twenty of them. Yes, they had a dresser drawer full of maltese terrier sized masturbation pillows.

I remember going to a John Rogerson seminar several years ago where he described collecting all the male police dogs each week in a large canine program he worked with. The image baffled the mind; ten young men and their German Shepherds, every Thursday afternoon sounds implausible, but that is what he claimed they did to prevent the dogs from spending time and energy humping things they ought not, or spending time in their crates masturbating instead of resting. I am not sure how well that worked, but according to John Rogerson, this was standard practice in this particular program.

I have also worked with bitches, both intact and spayed who have humped items as diverse as their owners, the arm of the living room couch, pillows, laundry and on one interesting case, a specific log in the yard. I have had clients who have put the behaviour on cue and brought it out as a party trick, not realizing what they have trained the dog to do. This behaviour is normal, and in my opinion the best thing to do when it happens is to redirect the dog onto an appropriate item in an appropriate place. It is important to understand that this behaviour is inherently self rewarding, and if you spend a lot of time trying to stop the dog from doing it, the dog is going to become difficult to handle. In the words of the Beatles…Let it be.

My exception to interrupting this behaviour is when the target of the dog’s affection is a non canine animal. When the target is the family cat or a child, then I intervene, immediately, with “that’s enough/too bad”. When the target is an able bodied adult, I teach them how to do this effectively. Combining this tactic with controlling arousal and opportunities to hump more appropriate opportunities usually resolves this problem very quickly.

There is some evidence that neutering before sexual maturity may decrease humping and I have seen this happen, but it doesn’t happen without behaviour modification support. Without boundaries and rules, whether imposed by people or by other dogs, the neutered dog is going to continue, for the same reason that masturbating occurs in every other species; because it feels good.

RATED R

THE SHOE IN THE CEILING

John, The Puppy Guy was not always The Puppy Guy. In fact, long ago, in a galaxy far, far away, he spent an interminable amount of time on the corporate customer service desk for a large investment house. And not surprisingly, they wanted their phone jockeys to behave in very specific ways. John mostly just wanted a job in his field, and the paycheque. When the company and the employee have different goals, hilarity can ensue.

 

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Working on the telephone desk of a big corporation is a complex task that could be broken down into component elements, but often isn’t!  Image credit: auremar / 123RF Stock Photo

 

Let’s call the company Big Bank and Investing. BB & I hired a consulting team to come in and figure out what criteria they wanted the people answering the phones to use in order to keep their customers happy. They narrowed it down to a few relevant things. First was that the customer service rep was supposed to address the client by name four times in each call. Second, they were to ensure that each client was asked if they wanted their account information updated. Thirdly, they wanted the phones answered within the first two rings, so that the clients never had to wait to talk to someone. Finally, they wanted their reps to thank the customer for calling BB & I. The consulting company chose measurable, repeatable criteria, which is always a good idea when you want to change behaviours. They forgot a few minor details however.

 

The first of the details they forgot was that the clients were calling a discount brokerage desk. This meant that individuals were sitting by their computers waiting for the markets to move and then hitting the speed dial button to talk to John or any of a hundred other guys just like him. The phone calls would go something like this:

Hello, this is BB & I, and you are speaking with John. Who is calling please?

This is MikeBRaddock24352345234-L, I need to sell 700 of GoGolfing at 42.

Thank you Mike. Before we continue Mike, I see that you only have 600 of GoGolfing and GoGolfing is selling for 38, Mike. Mike, shall I put that trade through for you at 38, Mike?

Yes go ahead.

Now, Mike, is there anything I can do for you?

  1. Thanks..

Before you go Mike, can I check your account details and make certain that we have your correct contact information?

No. Thanks. Bye.

Thank you for calling BB & I Mike.

Except that Mike would have hung up on you before you said good bye. And if you didn’t finish saying Thank you for calling BB & I to dead air, then you got a poor rating on that particular call. This was really depressing for the customer service reps, and in fact led to a suppression of the desired thanking behaviour. Not only that, Mike was annoyed because he talked to you fourteen times a day, every day and he was sick and tired of being asked to update his account. Some of the stories John told were quite funny about the responses they got to their queries about contact information. About the fourth time you are asked the same question in a given day, you start getting annoyed and you start giving smart ass answers, such as “Yes, please, update that I am in the den now instead of the office.” Or sometimes they would string along a rep in order to not change their address but to keep an agent on the line so they could make another trade without having to call back. And sometimes they would keep you on the line for a long time.

 

Not surprisingly, moral was not great amongst the employees, so the office management team was constantly challenged to come up with incentive activities. One such activity went like this. Each employee had four calls randomly selected each week to be evaluated by the management team. If you hit all the criteria that were laid out, you got the chance to kick a soccer ball into a net from a set distance. If you got the ball in the net (keeping in mind that everyone is in business attire), you got your name put in a box for a monthly draw to get a day off work. One day, John got all the criteria right, on all four calls and his manager proudly walked over to his desk, with the soccer ball under his arm. With great ceremony, he offered the ball to John.

 

“No thanks,” John replied, “I just want to answer my phone, and go home at the end of the day.” The manager was dismayed.  “You earned this”, he said.  “I don’t want it”, John replied.  “You are not being a team player”, the manager replied.  “I really don’t want to do this”, John came back.  “I will write you up in your permanent file if you don’t kick the ball”, the manager pressed. So John stood up and took the ball and removed his suit jacket. He carefully placed the ball on the floor. He took two steps back. And he HOOFED the ball into the goal. And his shoe….flew up and lodged in a ceiling tile.

 

Two days later a VP of the company came and toured the department and for some unknown reason, the soccer game disappeared forever. I have always thought that the shoe in the ceiling tile is a wonderful example of some of the things we ask our dogs to do, for rewards they don’t want and the problems that ensue when the trainer and the trainee are not on the same page.

 

So what can dog trainers learn from this anecdote? Let’s start with reward programs. As humans we are inundated with ineffective reward programs. What was wrong with this part reflects the poor understanding that almost everyone has about rewards and how they affect behaviour. The fact is, from a behaviour analysis perspective, rewards don’t change behaviour, because they are not necessarily linked to the behaviour. In order to for a behaviour to increase, it must be reinforced, which is the outcome of an effective reward. We may USE rewards to reinforce behaviour, but we can also use rewards at difference times than the behaviour. A reward in short is something we want, but not necessarily something that will reinforce a behaviour. This subtle difference becomes important when you look at how people use rewards. You can think of rewards as the tool that CAN or MIGHT use to reinforce behaviour, but you may also misuse the tool and inadvertently reinforce behaviours you are not interested in having.

 

The reward that was being offered was a day off. The behavioural criteria were the number of times that the rep said the client’s name, checking for updated information, that the phone was answered in a timely manner and saying the company name when thanking the client for calling. The reward would be delivered at a MUCH later date than the behaviour, and in fact, behaviour needs to be reinforced at the time it occurs in order to assure that it will increase. Not only that, but the reward was not actually contingent on the behavioural criteria; the reward was contingent on your name being pulled from a hat, and your name getting into the hat was contingent on your soccer ball getting into the goal, and the soccer ball getting into the goal was contingent on your ability to kick accurately over a given distance as well having carried out all four of the behavioural criteria four times in a random sample of your work. Getting a day off would be a relief, but not a reinforcement!

 

I had a client at one time who decided that her dog would only get the exercise he needed if he was well behaved until four pm that day. Any transgression would result in a lack of a walk. Lack of exercise made her dog quite unsettled and uncomfortable; he was a border collie who was bred to be very active. The frequency of this dog’s walks decreased bit by bit until he was spending most of his day being destructive in the client’s home. When the reward comes much later than the behaviour, or when the contingencies are unclear to the learner, as in the situation John found himself within, or that the border collie experienced, you will never make progress with teaching the behaviours you want.

 

Let’s consider too that kicking a soccer ball in a suit and tie was uncomfortable for John. The reinforcement would need to be pretty immediate and very valuable to get him to do the task reliably. John in a suit and tie is a sight to see and dignity is something that he demonstrated when he wore his dress clothes. Kicking a soccer ball in the office just isn’t dignified. How often do we ask our dogs to do things that they might feel is undignified? Treat on the nose trick? Some dogs like it, but more do not. The reinforcer may be immediate and valuable, but an awful lot of dogs just don’t like doing it and demonstrate their dislike in a manner not unlike what John tried to do; they avoid the situation if they can. In John’s case, the act of kicking a soccer ball in the office was probably the opposite of reinforcing; it was embarrassing and upsetting and likely decreased the likelihood of his doing what his manager wanted in the first place. If using the client’s name less frequently would avoid soccer ball kicking, John and many other employees probably would intentionally stop using the client’s name. When we ask the dogs to do things they don’t want to do, no matter how pleasant the outcome, many dogs just won’t do it.

 

I know that the promise of behaviourism is that we can get dogs to do anything they are physically capable of doing through manipulation of reinforcers. This is a case of just because we can, doesn’t mean we should. Really. We don’t need to train everything we are able to teach a dog. Dogs have preferences and trainers should learn about those preferences and train within them. I am not saying that dogs should not have to learn to do behaviours that keep them safe, like not pulling on leash, but honestly, we don’t need to train our dogs to do things they don’t enjoy just to amuse ourselves. What does this mean to you and your dog? This means knowing what your dog likes and doesn’t like, what he is physically and mentally comfortable doing. Ask yourself if the behaviour is both necessary and kind. If you have a dog who hates water, there is little point in training him as a hunting retriever; that is un necessary and unkind. If that same dog lives on an island and has to take a boat to and from the mainland, teaching him HOW to swim and keeping up with that skill is necessary to keep him safe in the event of a mishap, even though it may be uncomfortable and to a certain extent, unkind.

 

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This little guy doesn’t look thrilled about getting into the water; asking him to retrieve ducks would be completely un necessary and unkind, not to mention unrealistic.  Image credit: cynoclub / 123RF Stock Photo

 

The next thing to consider is the meaningfulness of the reward, the tool you use to increase the likelihood of the behaviour you want. In John’s case, the ultimate reward was a day off, something he wanted very much. The problem was that the reward was deeply buried in a complex and convoluted reward cycle that included an element of chance. Everything that happens between the time that you mark or identify the correct iteration of the target behaviour and the end reward is part of the reinforcement cycle. If you click and then walk your dog towards a treat station, both the walking and the treat station, as well as the treat itself are part of the reinforcement cycle. When the reinforcement cycles get too long, then the behaviour that you targeted gets lost in the process. If the ultimate reinforcer is something that the dog wants but the rest of the reinforcement cycle is onerous, then there are a good many learners who had the same reaction that John did; “thanks, no, I don’t need that badly enough.” Making John kick the soccer ball was like offering D’fer the chance to sleep in his crate overnight so that he can have a special breakfast in the morning; the reward is too far away, and the behaviour of sleeping in his crate is something that he doesn’t want to do in order to get it.

 

Finally let’s look at the target criteria. I have intentionally placed them out of sequence, because that is something that trainers often do. When you want your dog to come in straight on the recall and sit in front of you and wait till you tell him what to do next, and then you decide that sitting must be straight you cannot just tack that criterion onto the list willy nilly. When we are training, we have to suss out a single criterion, train that, and then suss out a second criterion and train that, and then put those two together. To make more complex behaviours we train each criterion individually, and then when we have achieved fluency we can put those behaviours together. If we get halfway through our process and then add something in the middle as an afterthought, the learner just gets frustrated. In John’s case they wanted the rep to say the client’s name four times, check for updated information, and say the company name when thanking the client for calling, and somewhere along the line someone added in the need to answer the phone within a specific number of rings. Instead of training each criterion as an individual behaviour, the managers tried to lump everything together and without actually reinforcing successful iterations of the target behaviour, they worked on all the behaviours at once. I see this problem so often in training classes that it is often amazing to me that the dogs get trained at all.

One of the most common places I see this is in teaching the recall. If pressed, the handler will state his target behaviour as the dog coming when called even if distracted. This is a really vague criteria, and it gets worse when the handler asks the dog to stay and then walks across a room with nothing between them and then calls the dog out of his stay, but only rewards the dog if he also sits when he arrives. I break coming when called into several discrete behaviours. I want the dog accept handling when he comes, so I teach a collar grab as a first step. Grab, feed and release; lather, rinse and repeat. When the dog is happy about being grabbed, we do a restrained recall where the dog is held back and the handler runs away and then stops and calls the dog. When the dog is good at that we put the two behaviours together; the collar grab AND the restrained recall. Then we do this with toys in between the handler and the person restraining the dog. Then we add people and dogs between the dog and the handler. Then we play a game where the dog is free and we call him and click and place a treat between our feet and move away while the dog is eating. Then we play a game where we click when the dog comes in close and then we throw the treat away to get the dog to move away from us. THEN we start calling the dog out of play. There really isn’t a link between coming when called in a distraction free environment and coming when called out of play. By working on each of the component elements of the come when called out of distractions and rewarding for the smallest successes, we reinforce the behaviour we want.

 

When you examine training programs it is tempting to use results as your only measure. From the perspective of the young managers who were trying to get better customer service, they thought they had a solid plan. They didn’t understand the difference between a reward (the tool) and a reinforcer (the effect), and they didn’t understand anything about the reinforcement cycle. They didn’t understand criteria, and the process of taking behaviours and deconstructing them into their component elements. In short, they didn’t really understand what they were doing. This is why we need to have instructors who really understand the process of training; so we can help our students to avoid the pitfalls of the shoe in the ceiling.

THE SHOE IN THE CEILING